{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d426c48f01e74d05b1feed27e4062c9f\" frameborder=\"0\" width=\"3840\" height=\"2880\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2880,"width":3840,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2880,"thumbnail_width":3840,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d426c48f01e74d05b1feed27e4062c9f-76a1a7086825a12e.gif","duration":110.58,"title":"How to Find and Download Certificates","description":"This Loom explains how to find and download certificates on the learning platform for both learners and administrators. As a learner, you open Learning from the top left access menu, then go to your profile and view your certificates, using More actions to download or upload them. As an admin, you search for user certificates via the left admin menu under Workforce, then People, browse for the user profile, and select Certificates to view them. The Loom notes this admin process cannot be done in bulk and users must be handled separately."}