{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d4280999fb0244ce832354a0c8d1e3e6\" frameborder=\"0\" width=\"1152\" height=\"864\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":864,"width":1152,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":864,"thumbnail_width":1152,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d4280999fb0244ce832354a0c8d1e3e6-2c81cf9edb20f3a7.gif","duration":1062.034,"title":"Walkthrough of Your Annie Portal Dashboard Features 📊","description":"In this video, I walk you through the features of your anti portal, starting with the dashboard that summarizes inbound calls and website chats over the past 30 days. You'll see details like total conversations, revenue estimates, appointment scheduling, and common conversation tags. I also highlight the importance of checking the conversation tab daily, treating it like a visual voicemail, and how to handle unhandled calls. Additionally, I encourage you to test out your Annie and report any issues you encounter to ensure she meets your office's needs. Please remember to customize settings like office hours and FAQs to optimize your experience."}