{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d43de1b9dbc342babb25cadb62708a25\" frameborder=\"0\" width=\"2208\" height=\"1656\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1656,"width":2208,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1656,"thumbnail_width":2208,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d43de1b9dbc342babb25cadb62708a25-87487a22b0b2c9a9-full.jpg","duration":438.9,"title":"Use Custom Fields in Email Templates","description":"In this Loom, I show you how to use custom fields and custom values in your CRM so your emails and text messages can populate details automatically. I walk through using tags in the Conversations tab, and how custom values also work in email and text templates, plus the HTML builder, like Hi contact first name. I also cover where to set up custom fields in Settings, including choosing field types like text and check boxes, and saving info like a core challenge. There is no action required, but you can set up these fields and start using them in your templates."}