{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d60dedb969d54456bb9cf923087402ef\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d60dedb969d54456bb9cf923087402ef-6feca66f09e1bba2.gif","duration":235.672,"title":"Buddy Guide: Searching for Help Centre Guides","description":"In this video, I walk you through how to effectively navigate our help center to find articles and information you need. I highlight two main methods: using the ButterBot to ask specific questions and accessing the user guide for broader topics like employee management and leave. I also share tips on maximizing your search, such as using quotation marks for exact phrases and filtering by category or date. Please take a moment to explore these resources and utilize the search operators to get the most relevant information. Your engagement with these tools will help you become more proficient in using our system."}