{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d7e927ba61624447b2f8ea5c44852fcb\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d7e927ba61624447b2f8ea5c44852fcb-5e66948eeef2b766.gif","duration":333.233,"title":"Membership Management Updates, Plans and Payments","description":"This Loom explains new membership management updates to make renewal and payment status easier to track. In the membership table, renewal dates in the future are gray, past-due dates are yellow, and no scheduled renewal shows as a dash. Past-due customers now reliably appear in a needs attention section, and payment failures are reflected there as well, alongside options to view invoices, rerun or update card and pay, or mark as paid with chosen payment method. The right side now more consistently shows joint date, next parent date, and next issuance for vouchers and credits to address prior billing or issuance timing issues. Additional plan management changes are coming out tomorrow, including expanding Manage Plan to a full page with delete and edit options and a confirmation to apply changes to new enrollments only or all enrolled members, with active members receiving discounts immediately and new terms taking effect on their next renewal or issuance."}