{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d869cbccf81b4b5fb953c2ddc662379c\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d869cbccf81b4b5fb953c2ddc662379c-0a6c3d5ecceb74dc.gif","duration":64.533333,"title":"Granting WordPress Access to Support Team","description":"In this video, I walk you through the steps to grant our support team access to your WordPress site. You'll need to log in, navigate to the users section, and add a new user with the username \"Cycare\" and the email support@cycare.com. Make sure to check the send user notification box and set the role to administrator. Once you click \"Add New User,\" you should see our username with our logo in your WordPress admin area. Please complete this action so we can assist you effectively."}