{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d89abf3248aa452ba717ceccbe68effc\" frameborder=\"0\" width=\"1600\" height=\"1200\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1200,"width":1600,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1200,"thumbnail_width":1600,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d89abf3248aa452ba717ceccbe68effc-00001.gif","duration":159.0666666666666,"title":"Moving a Client's Appointment - Loom","description":"In this video, I demonstrate how to move a client's appointment without changing the other days she wants her cleaning. The client only wants to move one appointment a couple of days earlier, and she is fine with a different technician. I walk through the steps of accessing the job schedule, changing the appointment to \"not scheduled,\" finding an available spot, and assigning a new technician. I also show how to add a note to the client's account to explain the change. Watch this video to learn how to efficiently handle appointment adjustments for clients."}