{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d8bcc69d82894d39ad5727612ce9984a\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d8bcc69d82894d39ad5727612ce9984a-6c90b6422e06704f.gif","duration":58.876,"title":"Performance and Conversion Report","description":"In this video, I discuss the benefits of using the personal dashboard to track agent performance against their KPIs. I also highlight the performance and conversion report, which allows for a comparative analysis of agents. This report includes key metrics like conversations, appointments set, and deals closed, along with their conversion ratios. I encourage you to explore these tools to enhance your understanding of agent performance."}