{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d8d8f421ab184e6dbccdf27cb690dbd1\" frameborder=\"0\" width=\"1384\" height=\"1038\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1038,"width":1384,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1038,"thumbnail_width":1384,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d8d8f421ab184e6dbccdf27cb690dbd1-83c0647e25396193.gif","duration":150.821,"title":"Additional functionality - Files needing attention","description":"This Loom explains how to handle VA file upload issues and related processing prompts. It notes that a “One file requires action before proceeding” notification usually occurs when an uploaded file is not recognized, such as a CFR example that needs reclassification as an STR, along with using the receive date or upload date. After reclassifying, you will be prompted to update summaries so the system can process and incorporate the file. The speaker also mentions a change effective August 1, 2026, where summaries will be generated without incorporating newly reclassified files to avoid delays. Finally, for files marked “unreadable,” it recommends downloading the corrupted file from VBMS, uploading it to Page, and recategorizing, since eFolder Express can cause corruption."}