{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d95afa19287d405fb9507246788daed6\" frameborder=\"0\" width=\"1876\" height=\"1407\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1407,"width":1876,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1407,"thumbnail_width":1876,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d95afa19287d405fb9507246788daed6-2fda6cde3b0ae02c.gif","duration":120.611,"title":"Adding a Refund Policy to an Event","description":"In this video, I walk you through how to apply refund policies to your event. You can find this feature under the Tickets section by clicking on Refund Policies. Remember that you can only apply one refund policy at a time, and you can switch policies until a ticket is sold. Once a ticket is purchased, the refund policy in place at that time will be locked. If you have any questions about this process or other features in Seat Robot, please reach out to support."}