{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/d982361235054ecdabaf7cc5ec0eded2\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/d982361235054ecdabaf7cc5ec0eded2-1700362033753.gif","duration":118.17000000000002,"title":"Confirming Bookings with SMS Reminders","description":"In this video, I share an idea that I implemented at my business to improve our booking confirmation process. By using SMS reminders and requesting clients to reply \"yes\" to confirm their bookings, we have seen a decrease in cancellations. I explain the timing of the reminder and how it aligns with our cancellation policy. This method has been effective in ensuring that clients are committed to their appointments."}