{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/da81d14e64ac4142825f5be7af0e0cff\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/da81d14e64ac4142825f5be7af0e0cff-b8115327c3041ade-full.jpg","duration":46.529,"title":"How to reset a password for a taxpayer","description":"Hey there! In this video, I walk you through the steps to reset a taxpayer's password in the BIS admin panel. It's crucial to log in as a CAD admin user to initiate the process. By searching for the taxpayer's details using their name or email address, you can easily access and update their information. Make sure to follow along for a seamless password reset experience!"}