{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/db3ce1d0b14d4a7dab7f1f0dcee9be09\" frameborder=\"0\" width=\"1780\" height=\"1335\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1335,"width":1780,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1335,"thumbnail_width":1780,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/db3ce1d0b14d4a7dab7f1f0dcee9be09-00001.gif","duration":23.533333333333328,"title":"Where do I go to Refund a Customer"}