{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/db54ce52bbe444caadcdab338bfb0362\" frameborder=\"0\" width=\"1620\" height=\"1215\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1215,"width":1620,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1215,"thumbnail_width":1620,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/db54ce52bbe444caadcdab338bfb0362-595c367b204af4f6.gif","duration":241.149,"title":"Improving Government Maintenance Efficiency 💡","description":"From our experience, we've identified a gap between surveying and fixing maintenance issues in government operations. The UK government's slow response time led us to create a tool connecting issue finders with decision-makers. We developed a Telegram channel and a bot for citizens to submit complaints, which are processed instantly using AI to assess and prioritize maintenance tasks. The tool aims to streamline the process and enhance communication between the public and government."}