{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/db5b7e382b20465885b4ccaeb646edbe\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/db5b7e382b20465885b4ccaeb646edbe-5d59bc50fc657424.gif","duration":191.34,"title":"Automating Customer Support Requests with Freshdesk","description":"In this video, I demonstrate how to process customer support requests automatically through Freshdesk. I raised a ticket for assistance with selecting bathroom accessories, and you can see how the request appears in Freshdesk as a new ticket. After executing our workflow, the ticket was resolved in about 10 seconds, and I received a response with several product options. I encourage you to review the process and consider how we can implement this for our customer support. Please let me know if you have any questions or feedback on this workflow."}