{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/dc25eb8b26e9430abfa1cd9941a6c95e\" frameborder=\"0\" width=\"1554\" height=\"1165\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1165,"width":1554,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1165,"thumbnail_width":1554,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/dc25eb8b26e9430abfa1cd9941a6c95e-ba6768e4931dd8d7.gif","duration":87.84,"title":"How do I track dialer connections?","description":"This Loom shows how to track the number of connections in Resembly Dialer, meaning calls answered by a live person. In Resembly, it instructs viewers to open the left panel, hover under Dashboards, then click Performance Reports and select the Dialer Productivity Report to view total connects. It clarifies that these connections are not limited to calls answered by a lead and can also include calls routed to an answering machine. The report also supports filtering by time period, such as the last seven days, last year, and last week."}