{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/dc87891ab5794984801d970d2c7b6420\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/dc87891ab5794984801d970d2c7b6420-5726c0b6f2fb01d6.gif","duration":152.363,"title":"Update Call Flow by Phone Number","description":"This Loom shows how to update the call flow tied to a specific phone number on your account. It instructs viewers to go to Settings, Communication and Marketing, then Manage Numbers to see each phone number and the call flow it is attached to. To modify the routing, it directs you to Settings, Communication and Marketing, then Call Flows, where you can open a call flow and adjust call flow setup, business hours schedule, basic call setup, and options like recording incoming calls and the greet caller feature. It also explains how to change the number forwarding to route calls to a specific assignee, and how to click Save to update the call routing or use the edit pen icon to switch the phone number to a different call flow."}