{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/dce39d012551464985924b656361e1eb\" frameborder=\"0\" width=\"1780\" height=\"1335\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1335,"width":1780,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1335,"thumbnail_width":1780,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/dce39d012551464985924b656361e1eb-fd319a530dc09f9d.gif","duration":80.32,"title":"Managing Agents, Stages and Sources in Shilo","description":"In this video, I walk you through managing agents within Shiloh, starting from the settings menu and navigating to integrations. I explain how to select or deselect agents for analysis and the importance of keeping the stage AI model unless dealing with ISAs or recruiters. Additionally, I cover how to manage stages and sources to ensure we're listening to the right calls. Please take a moment to review your agent settings and adjust as necessary to optimize our processes."}