{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/dce61b762f134a4fb04e25d6c5bfbeee\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/dce61b762f134a4fb04e25d6c5bfbeee-5382a45cdc398bf9.gif","duration":111.6,"title":"How to Use the Service Request Report","description":"This Loom explains how to use the Service Request Report to find all service requests in one place. It covers filtering by date ranges and various fields such as trip dates, service request dates, service created, assigned technician, warranty status, location written at, manufacturer, and model numbers, as well as searching by customer, model number, or request number. It also notes you can use the keys at the top to quickly narrow results, such as viewing only in progress or only completed requests. After applying filters and searching, you can press View to open the specific service request."}