{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/dce661a2fb454eab87909cc7aa539fba\" frameborder=\"0\" width=\"1340\" height=\"1005\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1005,"width":1340,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1005,"thumbnail_width":1340,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/dce661a2fb454eab87909cc7aa539fba-8aa9ec05413fb5c4.gif","duration":337.299,"title":"B2C/D2C | Starling Bank's email review","description":"In this video, I’m sharing my thoughts on a recent B2C email from Starling Bank that really impressed me. The subject line was a reminder of how my money is protected, and I found the content to be incredibly helpful and trust-building. I love the clean design and the accessibility options they provided, which made me feel valued as a customer. I encourage you to think about how your brand can communicate important reminders to customers in a similar way. Overall, I’m giving this email a 9 out of 10 for its simplicity and effectiveness!"}