{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/dd5741935939472c9d888e82ab534b21\" frameborder=\"0\" width=\"1662\" height=\"1246\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1246,"width":1662,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1246,"thumbnail_width":1662,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/dd5741935939472c9d888e82ab534b21-3f282be4b6ff4fc6.gif","duration":353.19,"title":"Enhancing Customer Journeys with AI in Customerly 🤖","description":"In today's video, I dive into the powerful AI features in Customerly, specifically focusing on the AI Assistant, Intents, and Missions. I explain how these components work together to enhance the customer journey, starting from the moment a customer reaches out through our integrated messenger. I emphasize the importance of using the AI Assistant to address specific customer intents, such as bug reports or invoice issues, and how we can gather relevant information to streamline the support process. I encourage you to explore these features and consider how they can improve your customer interactions. Please take a moment to think about how you can implement these strategies in your own workflows."}