{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/dd576c4cf36940abb73cd0fb02a1c51d\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/dd576c4cf36940abb73cd0fb02a1c51d-00001.gif","duration":169.08,"title":"Understanding Donor and Customer Designations on the Portal","description":"In this video, I walk through the donor and customer designations on the portal. I showcase how donors can view their donation summaries, including total donations over the years and fund breakdowns. Additionally, I demonstrate how donors can access and manage their tax receipts, edit recurring donations, and make payments on pledges. Action: Please review the portal options and familiarize yourself with the donation management features."}