{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/de1b4441f5394ed48c11b5991240d344\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/de1b4441f5394ed48c11b5991240d344-1715196641412.gif","duration":195.2,"title":"Understanding Average Response Time on Start Playing","description":"Hey, it's Sarah from the customer experience team. In this video, I'll be explaining our newest feature, average response time. You'll learn how it's calculated, what data is used, and why we added it. It's important for GMs to respond quickly to players, as it improves player retention. If you have any questions, feel free to reach out to our support team."}