{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/de38b3790f3f4c118cd210be3b305b00\" frameborder=\"0\" width=\"3840\" height=\"2880\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2880,"width":3840,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2880,"thumbnail_width":3840,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/de38b3790f3f4c118cd210be3b305b00-ce23ca7b28d20b4c.gif","duration":59.067,"title":"How to Remove a Pet Owner ","description":"In this video, I walk you through the process of removing a pet owner from our system. To do this, simply locate the edit option next to the pet owner's name, click it, and accept the removal disclaimer. Once completed, the pet owner will be marked as active and highlighted in blue, ensuring no further communications are sent to them. If you have any questions or need assistance, please reach out to the DocuPets Administrator Support Team. I encourage you to follow these steps if you need to manage pet owner records."}