{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/de3dda9ab50a4821ac7118dec8789d6c\" frameborder=\"0\" width=\"1892\" height=\"1419\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1419,"width":1892,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1419,"thumbnail_width":1892,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/de3dda9ab50a4821ac7118dec8789d6c-97051f4642046528.gif","duration":329.376,"title":"AI Status Updates for Boatyard Customers 🚤","description":"I know it can be hard to juggle many open work orders and know which customers need updates and when. Boatyard uses our AI status update feature to surface pending updates when a technician adds time and notes within the last five days. I can click an order for the AI suggested message, edit it if needed, and save to send the update in chat. Boatyard also keeps track of what has already been sent, so customers never get repeated information. No action was requested from you in this Loom."}