{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/de719b373511466ca390700f36c07ae2\" frameborder=\"0\" width=\"1102\" height=\"826\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":826,"width":1102,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":826,"thumbnail_width":1102,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/de719b373511466ca390700f36c07ae2-7018aa37ac8dd132.gif","duration":354.18,"title":"Using Birdie for CQC Compliance Evidence","description":"This tour shows how Birdie helps care agencies manage quality and compliance daily ahead of CQC inspections. It demonstrates the agency hub inbox, which centralizes real-time alerts from missed or late visits, forced check-in, and medication missed or refused, with filters by alert type and severity. Within each alert, teams can create actions assigned to staff with due dates and tags aligned to the CQC five key lines of inquiry, feeding into Birdie Analytics. The Loom also covers the timestamped audit trail and shows how analytics reports provide weekly dashboards on trends like care plan completion and medication monitoring."}