{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/deaebb0bd617497881eed2118ec9b08b\" frameborder=\"0\" width=\"1152\" height=\"864\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":864,"width":1152,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":864,"thumbnail_width":1152,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/deaebb0bd617497881eed2118ec9b08b-5229a1c66f2e3206.gif","duration":205.476,"title":"CRM Training: General Overview","description":"Hey everyone, this is JustNiko, and I wanted to introduce you to the CRM with a quick walkthrough of the five main tabs you will use every day. The dashboard is your home base for key numbers like leads in the system, SMS sent, leads by source, and appointments broken down by confirmed, showed, and no showed. Conversations is where all communication lives, including texts, emails, social DMs, and Google reviews. Calendars shows your appointment schedule. Contacts is your full lead database with notes and tasks, and opportunities is where you move leads through stages by clicking and dragging. No action was requested from viewers."}