{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/df24dfa9d9104e11b03a47ff81dcd292\" frameborder=\"0\" width=\"1760\" height=\"1320\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1320,"width":1760,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1320,"thumbnail_width":1760,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/df24dfa9d9104e11b03a47ff81dcd292-f4f6fa6e1494d2cb.gif","duration":3327.52,"title":"OfferBolt Weekly Training – Conversation Management, Lead Workflows &amp; Property Comps – Aug 18, 2026","description":"This Loom reviews weekly onboarding and support usage, focusing mainly on how to troubleshoot missing inbox conversations and find lead balances. Christine explains that in the web inbox users may need to select Team Inbox and All to see seller messages, and when Team Inbox is missing, troubleshooting includes refresh, clearing cache and cookies, using incognito mode, or a different browser. She also shows where to check remaining leads in Marketing workflows under initial SMS, noting scheduled activity up to 7:59 p.m. Eastern and that additional messages continue tomorrow, with another 300 SMS daily and potential 40 contacts later. The session also covers using Seller tools comps and adjusting comparables within about one mile, plus how unread message numbers work as notifications that can remain until a reply is sent."}