{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/df5425c19d6842d9939fecaf912b254d\" frameborder=\"0\" width=\"1792\" height=\"1344\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1344,"width":1792,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1344,"thumbnail_width":1792,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/df5425c19d6842d9939fecaf912b254d-ab9c06be73b62a28.gif","duration":403.392,"title":"Booking Reconciliation and Locking Process","description":"Hi there, I walked through our booking reconciliation step in the monthly cycle in Clearing. In Reporting, I go to Booking Reconciliation, filter by the month, hit Generate, and match Expected Payout from the booking to the Actual Payout in your bank. I recommend filtering for all but full in bank, then opening the booking and refreshing the reservation, or comparing with your PMS, and applying rules if needed. Once it matches, I lock the booking. I also suggest checking a few months prior for refunds or resolution adjustments tied to the booking, and manually adding resolutions if applicable."}