{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/dfd413949abf4d8e9c39fb70c45743dd\" frameborder=\"0\" width=\"1664\" height=\"1248\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1248,"width":1664,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1248,"thumbnail_width":1664,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/dfd413949abf4d8e9c39fb70c45743dd-00001.gif","duration":1920.8666666666597,"title":"Personalizing Your Customer Journey with Custom Tools and Zapier","description":"In this video, I emphasize the importance of personalizing your customer journey based on your business and the value you provide. I explain why I prefer using custom tools and Zapier over pre-set options like dubs and silos. I demonstrate how I create my own system using Zapier and show an example workflow. I also highlight the significance of quickly responding to inquiries and share how I automate email and text message notifications. Throughout the video, I discuss various tools and techniques that can help streamline and enhance your customer interactions."}