{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e11963ffca0a4264a0c3d7ff6761ab39\" frameborder=\"0\" width=\"1930\" height=\"1447\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1447,"width":1930,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1447,"thumbnail_width":1930,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e11963ffca0a4264a0c3d7ff6761ab39-e72473b45d212602.gif","duration":282.588,"title":"Managing Retail Sales History and Refunds","description":"In this video, I walk you through how to access and manage the history of your retail sales, including how to view completed and incomplete transactions. I demonstrate how to search for specific sales by sale number or customer name and show you how to process refunds for returned items. Additionally, I explain how to filter sales by team member, date range, or status to make tracking easier. Please take a moment to familiarize yourself with these features, as they will help streamline our sales process."}