{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e142d930c0d84b9c84f7642bc250eff6\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e142d930c0d84b9c84f7642bc250eff6-00001.gif","duration":305.89,"title":"Shared Customer History Feature 🎉","description":"Hi there! In this Loom, I'm excited to show you the new shared customer history feature that will soon be available for all of our multi-shop organizations. With this feature, you'll be able to link customer history from all shops within your organization, making it much easier to access and use customer information seamlessly. I'll walk you through how to link customer history from other shops within an RO, how to add a customer from another shop to a new RO, and how to select a vehicle that has been worked on at another shop. This feature will save you time and effort by eliminating the need for copying and pasting between different tabs and shops."}