{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e1dc6fadfbb9453e92cb62a0dd122bfb\" frameborder=\"0\" width=\"1164\" height=\"873\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":873,"width":1164,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":873,"thumbnail_width":1164,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e1dc6fadfbb9453e92cb62a0dd122bfb-00001.gif","duration":107.29999999999997,"title":"Canceling a Rental on the Dashboard","description":"Hi all, I'm Haley and in this video, I will walk you through the process of canceling a rental on the dashboard. Whether it's an in-progress rental or an expired one, I'll show you how to handle it. Canceling an expired rental ensures that the user won't face any penalties for not returning the container on time. If a user claims to have returned a container but it still shows as past due, canceling the rental will remove it from their account and stop any further reminders. I'll guide you step by step on how to cancel a rental and provide some useful tips along the way."}