{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e23d48b4899c4b3888ef20b068c5401e\" frameborder=\"0\" width=\"2074\" height=\"1555\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1555,"width":2074,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1555,"thumbnail_width":2074,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e23d48b4899c4b3888ef20b068c5401e-078f838aa196384c.gif","duration":62.2933,"title":"How to Open a Support Ticket","description":"In this video, I walk you through the process of opening a support ticket in our system. I demonstrate how to navigate to the ticketing feature from the dashboard and what information you need to provide, such as the subject and details of your issue. This is a straightforward process that ensures our support team can assist you promptly. If you have any questions or need further assistance, feel free to reach out via email."}