{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e260e22eea0843e28f394db4f4678c3a\" frameborder=\"0\" width=\"1670\" height=\"1252\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1252,"width":1670,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1252,"thumbnail_width":1670,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e260e22eea0843e28f394db4f4678c3a-af548f36fea2e2cb.gif","duration":303.3105,"title":"Investigating Shopper Date Availability Issues","description":"In this video, I walk you through the reasons why a shopper couldn't see any available dates for their assignment, primarily due to our rotation policy and the fact that they had already completed a shop this month. I also highlight some challenging locations where we often struggle to get assignments completed, such as Lafayette and Marquette. It's important to remember that if shoppers report issues with date availability, we can explain the rotation and check if we can make exceptions for difficult locations. Additionally, I share that we have 12 locations pending completion by the end of the month, which requires our attention. Please keep this in mind as we work to ensure all shops are covered efficiently."}