{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e3788cad4a0d4129a20f7ac24f7342db\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e3788cad4a0d4129a20f7ac24f7342db-4017e76553d54eab.gif","duration":189.774,"title":"OLP Voice AI - Post Call Automation","description":"In this video, I walk you through the workflow following a voice AI call, specifically focusing on how we handle customer interactions. I demonstrate how to create a note for the customer, Frank Nightingale, and the steps involved in notifying our team and verifying contact information. It's crucial to act quickly on leads, so I emphasize the importance of moving customers through the pipeline efficiently. Please make sure to review the workflow and familiarize yourself with the process."}