{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e3e7fae6c9074d0d9d48d7b19399c360\" frameborder=\"0\" width=\"1286\" height=\"964\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":964,"width":1286,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":964,"thumbnail_width":1286,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e3e7fae6c9074d0d9d48d7b19399c360-00001.gif","duration":298.7362561819999,"title":"Jane Account Not Syncing","description":"Hi everyone, in this video, I will guide you through troubleshooting why your Chain account might not be syncing properly with your website. I will show you an example website where some data is syncing, but photos and bios are not appearing. I will recommend hitting the Jane sync button for a manual re-sync and explain how it works. If that doesn't work, I will show you how to check your Jane online booking page and make sure the settings are correct. I will provide step-by-step instructions on how to update your Chain settings to ensure proper syncing."}