{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e4248fd3c7f34b389971a5418b634d88\" frameborder=\"0\" width=\"5120\" height=\"3840\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":3840,"width":5120,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":3840,"thumbnail_width":5120,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e4248fd3c7f34b389971a5418b634d88-115eddc228bdc40f.gif","duration":137.237,"title":"Early Check-In and Late Check-Out Request Process","description":"In this video, I assist a guest named Linda with her inquiry about early check-in and late check-out at Winwood Art Loft 6-0-2. I'm pleased to confirm that early check-in is available at 1 p.m., two hours earlier than the standard 3 p.m. check-in time. However, late check-out is not available, as the system indicates a strict 11 a.m. check-out time. I noted her request for a late check-out for the property manager to review, and they will reach out if anything changes. If you have similar inquiries, please feel free to reach out for assistance."}