{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e42986fab51f49309b5120426f117bcd\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e42986fab51f49309b5120426f117bcd-144ed5ae47c1e0f9.gif","duration":591.637,"title":"New Customer and Property Page Updates","description":"This Loom introduces a major update to the customer overview experience by splitting customer and property into dedicated detailed pages. It highlights a new customer overview page that shows the most recent property image with directions, more detailed task previews and quick completion, and navigation patterns like arrow circles, plus signs to add items, and three-dot menus. A key new customer-level activity section tracks emails, notes, texts, and tasks in a timeline with options to resend emails, open attachments, tag users, pin notes, and add comments, plus a new customer-level statement and a copy portal link feature. The Loom also previews a property page that lists all past and current ownership and notes that project card and column updates will come in the next few weeks, along with updated breadcrumb titles for each page."}