{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e446df4205f241889c583e5f705f33fb\" frameborder=\"0\" width=\"1152\" height=\"864\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":864,"width":1152,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":864,"thumbnail_width":1152,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e446df4205f241889c583e5f705f33fb-00001.gif","duration":370,"title":"Support video - Can we change the follow up and space it out more, or follow up less?"}