{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e4815d4218db479e8546b9cde1699240\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e4815d4218db479e8546b9cde1699240-9739bd5f36f6ad7f.gif","duration":142.839,"title":"Exploring New Robust Request Settings for Program Management","description":"In this video, I walk you through our new robust request settings found in the Programs section of the Organization tab. We understand that different admins may want to handle requests differently, so we've introduced options like Always Require Approval or Auto Approve for Drop Shift Requests. For instance, if a staff member requests to drop a shift and it's claimed by another qualified staff member, it will auto-approve without any additional action needed from you. I encourage you to explore these settings and consider how they can streamline your request management process. Please take a moment to review these options and adjust them according to your program's needs."}