{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e75bb9f79d0544a4b1eff1320b9f61a8\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e75bb9f79d0544a4b1eff1320b9f61a8-605ee2e43038cf1c.gif","duration":120.51,"title":"Prioritizing Maintenance Issues by Safety","description":"This Loom explains how to prioritize maintenance scenarios based on resident safety, potential property damage, and the direct impact to the resident. The speaker ranks scenario B and scenario C as higher priority, with scenario A as the lowest priority. For the top-priority scenario, they treat a water leak in the ceiling involving a light fixture and electrical hazard as an emergency, instructing the resident to not touch anything until the maintenance tech arrives and to turn off an internal breaker if possible. The second scenario is a clogged toilet, considered top priority only because it is the only toilet and it is not overflowing."}