{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e7850cdef38141aab7dc0fd08c6fa671\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e7850cdef38141aab7dc0fd08c6fa671-f0478e69ea6ca8e7.gif","duration":417.75,"title":"Resending Listings and Alerts in RealScout","description":"In this video, I walk you through the process of resending listings to a contact in RealScout, whether they missed the previous message or have updated their email information. I demonstrate how to access a lead's profile, check their email alerts, and select specific listings to resend. I also highlight the importance of checking the next send date for alerts before resending. Additionally, I show you how to track the recipient's activity to see if they opened the email. Please ensure that the contact details are up to date before sending again."}