{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e978102bcce14ed98bd4ba7d4e39b9c6\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e978102bcce14ed98bd4ba7d4e39b9c6-ca8da755b3788765.jpg","duration":3235.24,"title":"Instinct Patient Visit Workflow Walkthrough","description":"This Loom provides a start-to-finish walkthrough of an Instinct patient visit workflow using a case study of Lucille, a 7-year-old spayed female Labrador retriever. It follows the process from front desk scheduling and check-in through nursing vitals, doctor exam documentation, creating and approving an estimate that converts into treatment sheets, ordering diagnostics, managing results in the diagnostics dashboard, and documenting client updates via Comlog. The walkthrough also covers dispensing prescriptions from the RX tab, linking charges to invoices, completing discharge and payment, and creating a follow-up task for the next day. A live Q&A addressed topics such as e-scribing with Mixlab, automations for tasks and handouts, reopening invoices within 24 hours, and email signing for estimates. "}