{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e9d7248f9a3348bf9ab547f3008e8d5f\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e9d7248f9a3348bf9ab547f3008e8d5f-65597e9f939cfb25.gif","duration":448.938,"title":"Introducing New Comments UI and Saved Views","description":"This Loom introduces the updated comments page experience and key new features. It starts by instructing viewers to update settings by selecting the new comments user interface in the lower right corner of the settings page and saving. The video explains that the refreshed page has a cleaner design, works well on mobile, and still includes familiar tools like search, sort, filter, and viewing details such as promoter status and survey date. The main new capability is Saved Views, letting users save and reuse filter combinations, including sharing or setting a default. It also highlights a new My Tickets button for feedback assigned directly to the viewer, plus continued access to PDF downloads and AI Summary."}