{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/e9ff144825a54d088ac4c3f06e7518db\" frameborder=\"0\" width=\"1906\" height=\"1429\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1429,"width":1906,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1429,"thumbnail_width":1906,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/e9ff144825a54d088ac4c3f06e7518db-66865980d63371f5.gif","duration":406.896,"title":"Getting Started with the Access Ledger Digital Assistant 💻","description":"In this video, I provide a quick run-through of the Access Ledger digital assistant, which is available to all users and can be found in the bottom right-hand corner of your screen. To interact with it, simply click the icon and type in your question, then press enter. If the assistant answers your question, please respond with 'yes'; if not, say 'no' and it will ask for more information. Named users can request the assistant to create a support case on their behalf, while non-named users should ask a named user to do so. Remember to check your messages for previously asked questions!"}