{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ea7babc156cb4469835a746b01ff1102\" frameborder=\"0\" width=\"1340\" height=\"1005\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1005,"width":1340,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1005,"thumbnail_width":1340,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ea7babc156cb4469835a746b01ff1102-07ef811d965d1135.gif","duration":52.979,"title":"Convert Leads into Customers in CRM","description":"In this video, I show how to convert a lead into a customer in my CRM. I go to the CRM menu, open Leads, and select the lead I want to convert, then review the information I have been working on. I click the Convert to Customer button, and all that information flows over into the new customer account. There is no action requested from viewers, it is just a quick walkthrough of the steps."}