{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/eb312c2ff220497badfe089821295dad\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/eb312c2ff220497badfe089821295dad-48d8ef302b0754be.gif","duration":151.591,"title":"Setting Up Dishonor Fees 💰","description":"In this video, I explain how to set up a dishonor fee for failed payments from members. A dishonor fee is an additional charge you can apply when a payment fails, such as a declined credit card or ACH draft. I walk you through the process of configuring this fee, including how to determine the amount and how it accumulates with multiple attempts. Please make sure the fee is fair, as it will stack on top of any outstanding balances. I encourage you to review your retail dashboard for failed payments and adjust fees as necessary."}