{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/eb70c66170da43eda9343c6182cfe6e1\" frameborder=\"0\" width=\"1658\" height=\"1243\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1243,"width":1658,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1243,"thumbnail_width":1658,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/eb70c66170da43eda9343c6182cfe6e1-363d762e7a4c2b7e.gif","duration":233.109,"title":"Anima Insights Guide","description":"This Loom demonstrates how to use Anima Insights, Anima’s AI analytics layer for near real-time data with about a one-minute delay. It shows how to access Insights from the left-hand menu and use pre-created, fully customizable boards like Triage, Documents, Calls, Tasks, Scribe, and the “Are We Meeting Demand” board. The video explains how to adjust date ranges and compare periods by organization, and how to apply comprehensive filters such as age, PCN, weekday, and request type, including customizing and drilling into tiles. It also covers creating new boards via the New Board option and using “Ask for an Insight” to generate a board showing which requests were assigned to each team today."}