{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ec03f7e16aeb44669d64957bf41d7f17\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ec03f7e16aeb44669d64957bf41d7f17-e69be6e134741437-full.jpg","duration":88.233,"title":"Appointment Requests ","description":"This Loom explains the online booking workflow for appointment requests and confirmation. Once a booking is placed, the selected time slot is reserved and an entry is created on the appointment requests page. It then suggests any existing patient that matches the booking details to prevent duplicate patient records, creating a new patient record only if no match is found. When confirming the appointment request, the workflow prompts for completion of confirmation steps and a final review of patient details, appointment details, time selection, and wait list options before the appointment is confirmed."}